Invoicing and payment
Why the document should come out of the order rather than beside it — and what happens when a payment notification arrives twice.
The invoice is generated from the approved order, in the company's own layout, with the order number as the document number. Payment is by card or bank debit, and every payment is attached to the order it belongs to.
The unremarkable part is reconciliation. Payment providers occasionally report the same event more than once — after a dropped connection, a retry, a delayed confirmation. Post it twice and the receivables list stops being true, which surfaces only when a reminder goes out.
How it runs
Five steps that all point at the same order.
It is generated from the point the order is approved — a PDF in your own layout, with the line items that also went into production. No second entry and no diverging total.
Both routes lead to the same invoice. Bank debit takes longer to confirm than a card; meanwhile the order shows the actual state rather than an assumption.
Every payment is recorded under the provider's transaction id, and that id may exist only once. If the same notification arrives again, the system recognises it as already recorded — without anyone checking a list.
Whether and when payment came in sits on the order, not in a separate accounting state. Whoever looks at the order sees its payment state too.
What counts towards the customer's tier is what was actually paid that month. The discount is therefore a consequence of business done, not of a promise someone remembers.
An invoice created elsewhere is a second truth. As soon as a line changes in the order after the invoice was written, there are two numbers and nobody who can say which one holds. When the document comes out of the order, that question cannot arise.
The same goes for the question from accounting. "What was this payment for?" is a search when payment and order live apart — and a single line when they do not.
Common questions
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