Interface
How a partner places orders from their own system without anyone retyping them — and what an interface has to do to survive daily use.
A dealer interface takes orders exactly as the dealer portal does, only by machine. The partner keeps their own system, quotes and plans there, and sends the finished order through a documented interface instead of emailing a PDF or a spreadsheet.
What separates it from a file is that the interface checks what it accepts. A wrong glass type or an impermissible size surfaces on submission, not in production.
How it is built
What decides is not the feature list but the behaviour when something goes wrong.
Every dealer gets their own key. Orders through the interface therefore belong to the same account as orders from the portal — same prices, same volume tier, same history. When a key was last used is visible.
The partner assigns their own reference to each order. If the same reference arrives a second time — after a timeout, a retry or a failure on their side — the interface answers with the order that already exists instead of creating a second one. Duplicate orders from network trouble simply do not happen.
Which order types, shipping methods, glass types, thicknesses, tempering types and crate types are allowed is served by the interface itself. The partner validates against it instead of maintaining a list that eventually goes stale.
The state of every submitted order can be queried. The partner's system can inform their customer without anyone at the plant being asked.
The description sits where the key is managed — not in a PDF describing the version from two years ago.
As long as orders arrive as files, every partner is a small manual process: open, check, transfer, query. That caps how many partners an office can carry — and it caps them regardless of how good the prices are.
Through an interface the number of partners scales with production rather than with the office. The partner, in turn, does not give up their own system, which in practice is the most common condition for closer cooperation.
Common questions
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